
For more than four decades, MCL has been a worldwide leader in
the manufacture of high quality HPAs and related equipment for the
satellite communications market. In addition to manufacturing reliable
products, MCL has built a reputation for providing high quality
service. We view ourselves as a service organization, intent upon
keeping our customers satisfied and "on-line". This unmatched
commitment to customer service is the most important key ingredient
to our continued success.
MCL prides itself on being able to quickly respond to the technical
needs of our customers. We maintain a staff of highly qualified
Service Technicians and Engineers that have been cross-trained on
all MCL products. In addition, MCL's Customer Service staff includes
a Technical Support Group to answer questions via phone, fax or
e-mail. Our knowledgeable staff can provide support via phone or
in the field. They can also assist in shipping parts for fast delivery
to your site.
Response at the international level sets us apart from our
competition with our authorized service centers and service representatives
placed strategically around the world. MCL maintains a staff of Technical Support Engineers
who are in charge of monitoring and assisting our worldwide service centers. This is just part
of our committment to developing a more effective worldwide network of customer support.
If you would like to receive additional information about our customer
service capabilities, please contact us.
David Marshall
Customer Service Manager
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